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General

How secure is your site and checkout?

Our site uses full HTTPS secure communication protocol and our checkout system uses one of the most secure vendors in the world, Stripe. You can learn more about Stripes in depth security here. We do not share your data with anyone, we take your priv

Is there a satisfaction guarantee?

Our mission is that you be 110% satisfied with the products we provide you! If you need to return something within our 30 day return window, that's no problem!

All About Gift Cards

Yes, provided there is still a balance remaining on the card. Yes. You can redeem multiple gift cards during a single checkout. If your  gift card is associated with your F150LEDs.com account, then you can check the balance by using the link provided

Did you get my email?

We respond to all legitimate email inquires we receive. If it has been 72 hours (mon-fri) and you have not received a response, it may be possible that your inquiry did not make it to us or that our reply to you is lost in your email spam/garbage fol

How to find your order number

Each successful order will receive an order number that you can use to request information, file warranty claims etc. Your order number will be displayed on your order confirmation and shipping confirmation emails. Please see an example email below.

Do your products have a warranty?

Every product we provide comes with a fully backed 1 year warranty. While we are very proud of our products we realize that sometimes things can go bad. We have made the process as simple and hassle free as possible and stand behind our warranty. You

Do your lights work with a F250, F350, F450 or an F550?

Yes! While we focus primarily on the F-150 model, most of our lighting products will also transfer directly to the F250, F350, F450 and F550 series!. Click the button below to highlight which products will work for your SuperDuty!. F250/350/450 Compa

Are all items in stock and ready to ship?

All items are in stock or ready to be made as soon as your order is placed. If that is not the case, there will either be a notation next to the item(s) in question or the item(s) in question will not be avaialbe for purchase. You can check the suppo

Do your lights fit other Ford vehicles or other vehicles in general?

In general, many of our light products will work great with a wide variety of other Ford vehicles and even other brand vehicles. Our main passion is of course the F150 series trucks so that is what we focus on but please feel free to send us a messag

How long does it take for my order to ship?

We work hard to try and make sure your order is fully processed and on its way to you in less than 24 hours! Custom request etc can extend the delivery timeline.

What is your average customer response time?

We try very hard to respond as quickly as possible to every single inquiry we receive! Our typical response time is 24-48 hours, but during holidays etc it can be extended. Sending multiple emails about the same thing may actually slow down your resp

How can I contact F150LEDs?

We are here to serve you completely! If you have any questions, you can check out the support center for the fastest answers, otherwise just shoot us a message and we will get back to you soon! =). We respond within a few minutes during business hour

Are your lights legal for off road and on road installation?

You can use our lights on road and off road! We do ask for you to be courteous to other drivers however. This includes things like being conscious of other drivers when deciding on using your light bar, and properly aiming your new powerful LED headl

Do you have a phone number?

We don’t have an open phone line but we are eager to answer any and all of your questions! As fellow F150 owners we are here to support you!. Please send us a message by using the round help icon in the lower right of the page and selecting "Send A M

Will I receive an email confirmation when I place an order and when it ships?

Yes! If your order was placed successfully, you will immediately receive an order confirmation via email sent to the address provided on your order form. Once the item is processed for shipment, you will receive another email that holds your tracking

Do you offer a discount for military or civic service members?

Thank you so much for your support and service to our nation! We truly appreciate you!. Please enter Promo code 'THANKYOU' at checkout to receive a discount on your entire cart!. We are looking forward to serving you!

Will your products cause electrical issues, void warranty, or cause error messages?

No. Our products are fully tested and ensured to casue no issues with your particular F150 truck. We drive the same F150's as you and live with our products as well! Our lights have never voided a single warranty.

Which LED's can I Replace on my 2015-17?

If your 2015-17 model F150 comes equipped with halogen headlights than you can safely assume all of our lighting options will work for your truck. However, if your 2015-17 F150 is equipped with the factory LED headlight system or BLISS (blind spot mo

Do you sell gift cards or gift certificates?

Yes, we do offer Gift Cards! A gift card can be purchased in the link below:https://www.f150leds.com/products/100-gift-card?variant=43298071412907

How to use the F150LEDs quick splice connectors

Using the F150LEDs quick splice connectors is easy and requires no cutting to your F150's harness. Check out this quick video by CURT manufacturing for a demonstration on how to use the quick splice unit.

F150LEDs CREE LEDs vs China LEDs

All LEDs are certainly not created equally. We utilize CREE LED technology because it is the best in the world. Most of what you find others pushing today are LED chips mass manufactured in China with the primary focus of making the cheapest & most g

My charge amount looks different than the item price.

We never bill more than the listed price, but please keep in mind shipping cost and Currency Rate exchanges. All pricing is listed in USD. If you feel there has been an error outside of these two reasons, please let us know!

Do you accept PayPal?

Yes! We proudly accept PayPal, you can select it as an option during the checkout process. It will look something like this;. Select PayPal. Then select Paypal one more time to sign in. Log in, and select your payment methods etc. You will return to

What currency are your prices listed in?

All of our pricing is listed in USD. We accept almost all forms of currency, but our online pricing is listed in USD and all fund amounts will be converted to USD. Please check current exchange rates to calculate approx cost, we are not qualified to

I see multiple charges on my bank statement.

The only time this has ever happened is in the case of a failed charge attempt. (that was attempted several times and continually failed). Failed attempts sometimes show up on statements as failed charges temporarily. They are automatically removed b

Did my order or checkout fail?

Did your attempted checkout fail? Many times this this can be due to a simply typo or input of an incorrect zip code / address. If you did not receive an order confirmation email it is safe to assume the transaction was not successful. (please check

What currencies do you accept?

If you are using one of our supported payment methods, we can accept almost any currency in the world! Please keep in mind the actual numbers may change as your financial institution adjusts for exchange rates etc.

Will I be charged if my order failed?

You will only be charged for successful purchases. You will NOT be charged for failed checkout attempts. Failed checkouts may generate temporary current charges that show as pending but will not go through and will be automatically canceled.

What payment methods do you accept?

Our online checkout system can accept almost any type of credit card or debit card. We accept Visa, MasterCard, American Express, JCB, Discover, Diners Club & more. (including gift cards & prepaid cards of these types). We also proudly accept Apple P

How Long Do Refunds Take?

We process refunds quickly for you! There is a delay however due to financial processing etc. Generally refunds can take 5–10 business days after the date on which the refund was initiated. This delay is based on how the banking system and credit car

Do I have to have auto-deploy boards for a Running Board Kit?

No, this kit will work regardless of whether you have auto-deploy boards, or any boards at all!

Where Can I Find More Information About Affirm?

At the Affirm official site: https://www.affirm.com/ or their official help center: https://www.affirm.com/help/